Whole Health Plans

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Would monthly payment plans help you plan financially
for your pet’s care?

For most people, the answer is YES.

We’ve got plans for puppies and dogs and kittens and cats,
starting at only $35/month!

We at Ebenezer Animal Hospital are proud to now offer WHOLE HEALTH PETLY PLANS for our canine and feline patients! Our Whole Health Plans offer a discounted rate on preventative healthcare your pet needs throughout the year, starting from a puppy or kitten and into your pet’s older age!  We partner with you to offer a plan that maintains and improves your pet’s health with full examinations, vaccinations, disease screening, parasite prevention, dental care, and more. With the cost conveniently divided over 12 predictable monthly payments, you can now focus on providing your pet with the care they need instead of worrying about the cost involved. 

 At Ebenezer Animal Hospital, pets are our purpose!  A part of fulfilling that purpose is providing each patient with the best preventative care available.  We truly believe that practicing proactive veterinary care gives your pet the best chance at a long, healthy life by your side. We offer two Whole Health Petly Plans for both adults and puppies/kittens so that the best fit can be selected for you and your pet. The service guides below outlines what is offered (shown by a *) for each of our Gold and Platinum Whole Health Plans.

Plans for Adult Dogs & Cats

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Plans for Puppies and Kittens
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* Monthly payments with base plan are as indicated. Additional products and services may be added into plan if so desired by the pet owner. Prices will vary and will be discussed prior to add-in.
** Additional Discount applies to products and services, including but not limited to: medical services, medications, parasite control, hospitalization, and medical merchandise. Additional discount does not apply to grooming, boarding, or products in our Retail Room.

Preventative Care

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Prevention is vital to the long term care of your pet! Our hospital offers a wide range of services to ensure your pet stays happy and healthy.

  • Wellness Plans: More details coming soon! We will soon offer monthly payment options for routine and sick care. This may better help you plan for your pet’s medical expenses throughout the year!
  • Puppy and Kitten wellness packages include routine vaccines, deworming, heartworm prevention, spay/neuter, and more for your new young member of the family! These are very affordable and make the process of getting your little one taken care of easy!
  • Adult and senior packages for your older guys are available as well, and include examinations, necessary vaccines, annual bloodwork, intestinal parasite and heartworm tests. Senior wellness packages include all previously mentioned, as well as a more in depth bloodwork panel and a urinalysis, to help ensure your older guy is doing well!
  • Vaccination is one of the most effective ways of protecting your pet’s health against many common and deadly diseases. Our doctors very carefully screen each patient prior to vaccination, and after a discussion with you, we will help you determine what vaccines are best for your pet at various life stages. We feel strongly that not all pets need all vaccines every year, and thus have adjusted our vaccine protocols to follow the new research in veterinary medicine. Please talk to our veterinarians if you have questions regarding appropriate vaccinations for your pets! We love to ensure you are kept informed and are here to discuss all medical decisions with you.

Vaccines that are available for our patients include:

      • Canines:
        • Rabies (required by law)
        • Distemper / Hepatitis / Parainfluenza / Parvo / Adenovirus
        • Bordetella
        • Lepto
      • Felines:
        • Purevax Rabies (Rabies is required by law)
        • FVRCP Feline viralrhinotracheitis, calicivirus, panleukopenia
        • Feline Leukemia
      • Ferrets:
        • Rabies (required by law)
  • Geriatric Care: As pets age, it’s important to talk to your veterinarian about creating a wellness program designed to fit your pet’s needs.
  • Behavioral counseling: There are times when you need advice on training and behavior issues your pet may be experiencing. Our doctors feel confident in providing you with the education, products, and medication you need to keep the relationship with your pet healthy and strong.
  • Dietary Planning: A sound diet is vital to the health of your pet at every age level. Let us help with your pet’s diet by discussing the dietary requirements essential for proper weight maintenance, performance and growth and as an aid in the treatment of disease.

Dentistry

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Did you know that 85% of dogs and cats will have some form of periodontal disease by the age of three? That’s a startling statistic! Yet dental disease is a very common finding at your pet’s yearly physical exam. A thorough oral exam can reveal dental tartar and plaque (also called calculus), inflammation of the gums (gingivitis), fractures and cracks in the tooth enamel, abscesses or infections of the tooth root, oral masses or tumors present along the teeth or tongue, and much more. More importantly, dental disease can increase your pet’s risk of developing more serious health problems, including heart disease and kidney disease.

When your pet has dental problems, you might notice the following common symptoms: lack of appetite, excessive bleeding from the gums when eating food or chewing on toys, sneezing excessively, bad breath (halitosis), and pawing at the face, which indicates discomfort or pain. Some breeds of dog, including Yorkshire terriers, Dachshunds, Greyhounds, and Collies, are predisposed to dental disease.

At Ebenezer, we routinely recommend a dental prophylactic cleaning (abbreviated as a “prophy”) for your pet. This is very similar to the routine dental care that you receive at your family dentist. Dental procedures are performed under anesthesia and are treated like a surgery at our hospital.

Your pet is admitted in the morning after being fasted the night before (water is fine). We then run pre-anesthetic blood work, which checks white and red blood cells and internal organ chemistry values such as kidney, liver, total protein, and electrolytes, to ensure that your pet is a good candidate for surgery.

Following the blood tests, we administer a light sedative to your pet to help them relax prior to the procedure. Then, the doctor administers anesthetic drugs that are carefully selected based on your pet’s body weight, species, age, and breed. An endotracheal tube is placed into your pet’s trachea (or wind pipe) to allow him or her to breathe gas anesthesia carried by oxygen. This keeps them asleep during the entire procedure. During this entire process, your pet is monitored by a highly trained veterinary technician and monitoring equipment that assesses your pet’s heart rate, blood oxygen level, blood pressure, and body temperature.

For pets above the age of eight, we insert an intravenous catheter. A catheter allows your older pet to receive intravenous fluids during the procedure, which maintains adequate hydration, increases blood flow to vital internal organs, helps maintain body temperature, and generally results in a faster and smoother recovery.

While asleep, your pet lies on a comfortable heating pad and is covered with a blanket to keep them warm during the procedure. Your pet’s assigned technician cleans the teeth with a variety of tools similar to those you see at your own dentist. These include an ultrasonic scaling tool that uses high frequency pulses of water and ultrasound waves to break off pieces of tartar and plaque that are adhered to the tooth enamel. After the cleaning, a technician applies a polish to remove lingering stains on the enamel.

Following the cleaning, your pet’s doctor will personally inspect the work performed by the technician. As a result of this inspection, the doctor may recommend several additional procedures. These include:

  • Extraction of unsalvageable teeth. Infected teeth, fractured teeth, or teeth with abscesses at the root are generally counterproductive to your pet’s oral health. Your veterinarian will surgically extract these teeth with several tools and techniques.
    • Pain control is VERY important to our doctors! We typically use up to three forms of pain control during a tooth extraction to ensure your pet is as comfortable as possible when he or she wakes up. These include local anesthetics, anti-inflammatories, and powerful pain control drugs.
    • Pain control continues after your pet goes home! We will always dispense pain control for several days following any extractions during your pet’s dental cleaning.
  • Digital dental x-rays may be recommended to help us evaluate if there is disease below the gum line, which we cannot see with our naked eye. These images will be analyzed to assess whether an extraction is necessary.
  • A dental sealant called Doxirobe may be applied to the gum line of a tooth that has localized infection and does not require surgical extraction.
  • Post-operative antibiotics will be dispensed for your pet if your pet’s doctor performed a surgical extraction, if he or she has severe gum disease, or for other reasons deemed appropriate.
  • We may administer localized laser therapy in the mouth to alleviate pain and/or swelling and speed up the healing process.

After the dental cleaning, we remove your pet from gas anesthesia and a technician sits with your pet until he or she wakes up on soft, comfortable bedding. We continue to monitor your pet’s vital signs throughout the morning and afternoon to make sure their recovery is smooth and uneventful. We will always call you shortly after your pet is awake, and your veterinarian will talk to you about the dental procedure and how your pet did under anesthesia when you come in the afternoon or evening to pick him or her up. Your veterinarian also will explain any special instructions about your pet’s after-care. We also encourage you to ask questions!

Surgery

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Scheduled surgeries are performed Monday through Friday at Ebenezer Animal Hospital. Surgeries are commonly recommended when your pet’s yearly examination reveals medical problems correctable by surgery and in other situations that may require immediate attention. Our team of doctors at Ebenezer Animal Hospital are highly trained for many of the routine surgeries your pet may need. They include:

  • Sterilization surgeries: Sterilizations are the most common procedures at Ebenezer Animal Hospital. These include neutering for males (castration) and spaying for females (an ovariohysterectomy).
  • Stomach tacking: This is a protective surgery performed on large, deep-chested dogs (i.e. Great Danes) that lowers the incidence of stomach bloat. This is commonly performed at the time of a spay or neuter.
  • Mass removal surgeries: These include cancerous masses (tumors of the skin or mouth), warts, and skin tags.
  • Wound repair: Your pet may have injuries including lacerations, abscesses, or punctures. We are skilled in repairing all of these.
  • Abdominal surgery: These include advanced procedures such as bladder stone removal, removal of a foreign object from the stomach or intestinal tract, organ removal (i.e. spleen, uterus), biopsy of internal organs (liver, spleen, intestine, etc.), and emergency reproductive surgeries (cesarean section).
  • Eye surgery: Common procedures include eyelid mass removal, cherry eye correction (prolapse of the gland of the third eyelid), enucleation (removal of the eye), entropion surgery (removing excessive skin around the eye which causes the eyelids to roll inward), and removal of abnormal hair growth on the eyelid.
  • Limb & Digit Surgery: These include procedures such as de-claws for cats, dewclaw (front or back) removal in dogs, and other digit or limb amputations for other reasons.
  • Orthopedic Surgery: Ebenezer Animal Hospital is proud to offer the services of Charlotte Veterinary Surgical Services for owners who wish to have an option other than a specialty clinic to perform major orthopedic surgery . These include, but are not limited to, cranial cruciate ligament rupture (the equivalent of tearing an ACL), fracture repair, and much more.  Surgeries performed by Charlotte Veterinary Surgical Services are performed at Ebenezer Animal Hospital, with staff you know and trust!
  • Laser therapy: In some instances, we may recommend laser therapy before or after a surgery to promote blood flow, alleviate pain, reduce swelling, and speed healing.

Your pet is admitted in the morning after being fasted the night before (water is fine). We then run pre-anesthetic blood work, which checks white and red blood cells and internal organ chemistry values such as kidney, liver, total protein, and electrolytes, to ensure that your pet is a good candidate for surgery.

Following the blood tests, we administer a light sedative to your pet to help them relax prior to the procedure. Then, the doctor administers anesthetic drugs that are carefully selected based on your pet’s body weight, species, age, and breed. An endotracheal tube is placed into your pet’s trachea (or wind pipe) to allow him or her to breathe gas anesthesia carried by oxygen. This keeps them asleep during the entire procedure. During this entire process, your pet is monitored by a highly trained veterinary technician and monitoring equipment that assesses your pet’s heart rate, blood oxygen level, blood pressure, and body temperature.

For pets above the age of eight, we insert an intravenous catheter. A catheter allows your older pet to receive intravenous fluids during the procedure, which maintains adequate hydration, increases blood flow to vital internal organs, helps maintain body temperature, and generally results in a faster and smoother recovery.

While asleep, your pet lies on a heated surgical table to keep them warm during the procedure. Pain control is VERY important to our doctors! We typically use up to three forms of pain control during a surgery to ensure your pet is as comfortable as possible when he or she wakes up. These include local anesthetics, anti-inflammatories, and powerful pain control drugs. Pain control continues after your pet goes home! We will always dispense pain control for several days following any surgical procedure. Post-operative antibiotics are dispensed for your pet if deemed appropriate by your doctor.

After the surgery, we remove your pet from gas anesthesia and a technician sits with your pet until he or she wakes up on soft, comfortable bedding. We continue to monitor your pet’s vital signs throughout the morning and afternoon to make sure their recovery is smooth and uneventful. We will always call you shortly after your pet is awake, and your veterinarian will talk to you about the surgical procedure and how your pet did under anesthesia when you come in the afternoon or evening to pick him or her up. Your veterinarian also will explain any special instructions about your pet’s after-care. We also encourage you to ask questions!

Laser Therapy

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Laser Therapy provides relief…

We are excited to now offer laser therapy to our patients. This pain free, drug free, non invasive treatment can be used to treat a large variety of conditions. Whether your pet is rehabilitating from trauma or injury, healing from wounds, or simply aging, the laser has been shown to provide relief of pain and a faster rate of healing! Our staff and clients are already impressed with the results we are seeing with treatment and our patients seem to enjoy the soothing effects of the therapy.

Laser therapy uses high energy light to penetrate deep into tissue and accelerate cellular reproduction and growth. This process helps to speed healing, decrease inflammation, increase endorphins and provide relief from pain. The therapy stimulates the body to heal from within without the use of drugs. While new to our hospital, laser therapy has been in use for many years. Most professional sports teams, as well as the Olympic team, use the same therapy for their athletes.

A “brief” list of conditions helped by laser therapy:

  • Acute trauma
  • Acute back pain
  • Arthritis
  • Allergic dermatitis
  • Allergic Skin Conditions
  • Aural (ear)hematomas
  • Bladder disease
  • Burns
  • Cat Bite abcesses
  • Cruciate ligament injury
  • Degenerarive myelopathy
  • Ear disorders
  • Edema
  • Feline lower urinary tract disorder
  • Fractures
  • Frostbite
  • Gingivitis
  • Hip dyspalsia
  • Hot spots
  • Lick granulomas
  • Nail bed disease
  • Oral cavity diease
  • Post surgical incision healing
  • Wounds of many kinds

Take a minute to watch this video of pet owners discussing laser therapy:

Exotics Care

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Ebenezer Animal Hospital is proud to be one of the only clinics in the Rock Hill area that offers a full panel of veterinary services for exotics, including birds, small mammals (ferrets, rabbits, and rodents), reptiles, and amphibians. Just because a veterinarian sees dogs and cats does NOT mean that they are comfortable seeing exotics! Several of our doctors at Ebenezer Animal Hospital took extra time during their veterinary school training to focus on the unique aspects of being a veterinarian for exotics. We offer a full service of preventative care for your special pet and will work with you to ensure that he or she remains healthy and happy.

Are you aware that birds, rabbits, and small mammals can become ill and rapidly decline in less than 24 hours? It is also helpful to know that a reptile can be ill for months or even years before they start acting sick! These are just two of the many reasons why it is imperative to have a veterinarian that is competent and skilled in treating exotic animals. The following is a small sampling of exotic services we provide at Ebenezer Animal Hospital:

  • Yearly health examinations: We recommend yearly examinations for all exotics. Because the lifespan of some of our exotic patients is relatively short, we often recommend twice-yearly examinations.
  • Sterilization surgeries: We offer spay and neuter surgeries for rabbits, rodents (rats, mice, hamsters, chinchillas, gerbils, guinea pigs, and sugar gliders), and ferrets.
  • Other surgical procedures: We also offer other surgical procedures for ferrets, rabbits, rodents, birds, reptiles, and amphibians. They include mass removal (tumors, abscesses), laceration repairs, limb amputations, enucleation (eye removal), bladder stone removal, egg binding release in birds, and much more.
  • Dental procedures: We offer the same prophylactic teeth cleanings for ferrets as we do for cats and dogs. In addition, we provide dental care for rabbits and rodents. These pets have teeth that continuously erupt throughout life and may require routine floating or “grinding” of the overgrown teeth to ensure an easy time eating food and drinking water. We also can easily perform teeth trimming for rabbits or rodents that have overgrown incisor teeth.
  • Sick exams: There are many reasons why your exotic pet could be ill. They include upper respiratory infections, slowing of the stomach and intestinal tract, poor diet, injuries, and much more. We are highly trained to understand the unique ways your exotic pets may show these signs.
  • Beak, nail, and wing trims: We offer this service during routine appointments for all bird patients.
  • Consults on bird behavior: These include feather picking, destructive behavior, and much more.
  • Nutritional consults: The diet for all exotics is vastly different from dogs and cats. We will work alongside you and your pet to ensure that their diet is healthy and will lead to many years of life.
  • Laser therapy: We are excited to provide laser therapy support as another way to promote healing, reduce inflammation, and relieve pain in our exotics species. Read about laser therapy on our website!
  • Husbandry consultations:. Properly caring for an exotic pet is very important!  Please visit our exotics husbandy page for more information!