All Posts By


AAHA Accreditation and why it matters!

By | EAH Blog

Why AAHA accreditation matters

Pet owners choose the American Animal Hospital Association.

We have recently gone through the lengthy process to become AAHA accredited, and are so excited to share this news with you! But why is AAHA accreditation important? What does it really mean for you and your pets?

The American Animal Hospital Association is the only organization to accredit companion animal veterinary hospitals in the US and Canada. Nearly 60 percent of pet owners believe their veterinary hospital is accredited when it is not. In actuality, only 12-15% of veterinary hospitals in the United States and Canada are accredited by AAHA. Unlike human hospitals, not all animal hospitals are required to be accredited. 

What does accreditation mean? It means Ebenezer Animal Hospital holds itself to a higher standard, and that your pet is receiving care at a hospital that has passed the highest standards in veterinary care. AAHA sends consultants to AAHA-accredited veterinary hospitals every three years to evaluate hospitals on their adherence to the AAHA Standards of Accreditation. AAHA consultants evaluate hospitals on approximately 900 different standards of veterinary care.

Accreditation by AAHA is the only way to know a veterinary practice is operating at the highest standards of excellence in animal care. Pet owners gain peace of mind when they choose an accredited practice, because they know their AAHA-accredited hospital has passed the highest standards of veterinary care.

Holiday Travel Tips!

By | EAH Blog

Holiday Travel Tips

Sponsored by Vetoquinol USA

Holiday travel can be tough. From weather delays and security lines to hours of traffic on the interstate, getting to your family is a battle. If you’re one of the lucky ones who’s four-legged friend makes the trek with you, here are some tips to make traveling with your pet easier.

Before traveling:
• Make sure your pet is up to date on any vaccines and current on flea and tick medicine.
• Visit with your veterinarian and ask about calming supplements, like Zylkene®, to help your pet cope with the stress of travel.

Traveling by plane:
• Flying is best for cats and small dogs that can fit under the seat in front of you. Larger dogs must be stowed in the cargo hold during the flight – this can be frightening for your pet and it come with risks.
• Each airline will have their own pet requirements – research these before booking your flight. If possible, book a direct flight.
• Visit your veterinarian and obtain a health certificate date within 10 days of your trip.

Traveling by car:
• While you might love cruising down the open road, some pets may experience car sickness. Talk to your veterinarian about solutions to car sickness.
• First time driving with your pet? Get your pet acclimated to the car with smaller trips in the weeks leading up to your big drive.
• Small dogs and cats should be kept in a carrier in the back seat. If your pet doesn’t like traveling via carrier, make sure they are secured in the back seat with a seatbelt harness.
• Pack a bag for your pet! Make sure to bring food, water, a favorite toy, poop bags, a blanket or pillow and any medication. On road trip day, give your pet a small meal 3-4 hours before departure.
• Stop frequently for exercise and potty breaks.
• Don’t leave your pet alone in a closed car.

There are a lot of new and unfamiliar sights, sounds and smells when you travel. If your pet does not cope well with changes to their environment, it may be best to leave them at a boarding facility or with a pet sitter.

Reducing stress during your pet’s visit to the veterinarian!

By | EAH Blog

Despite our best efforts, a trip to the veterinarian can be a stressful event in your pet’s life.  There are foreign smells, people, and sounds abound.  Certain pets are indifferent about most events in life.  A trip to the veterinarian is just another chance to interact with people and is not stressful at all.  A portion of our patients, however, have major stress during their visit that can not only endanger the patient (your pet), but can also endanger you (the owner) and us (the hospital).

Stressful visits have their root in anxiety.  Pets who are anxious will react in a manner that is unpredictable.  Our staff has been trained to recognize these signs.  They can be as obvious as vocalization (violent barking or hissing) to very subtle signs such as ear position.  As your pet’s health care provider, it is our goal to make your pet less anxious, and therefore less stressed, during their visit.  We utilize techniques such as relaxing pheromones (odors released by animals when they are calm), towels for your smaller pets to rest on, and treats to establish trust and reward.

We encourage you to take the first step if you suspect your pet may have a stressful visit to the veterinarian.  A week before his or her appointment, request a prescription from us that will provide anxiety reduction and thus make the appointment smooth and uneventful.  Anti-anxiety medications are generally very safe and when used appropriately have little to no impact on your pet’s internal organ function.  We suggest giving these medications at least 2 hours prior to the visit.  The reason for this window is because that once a pet suspects a stressful event may be coming, the effect of the medication is reduced.  We will generally have a range of doses to use since every dog and cat metabolizes a medication differently.

Even with our best efforts, there are certain pets that cannot be relaxed at the veterinarian.  For those pets, we do have the option to sedate your pet with gas anesthesia or chemical sedation given through the veins or muscle.  These medications can be rapidly reversed and your pet will be back to normal by the night of the visit or the following morning.

Take time to think about whether your pet may benefit from stress reduction at his or her next visit.  If you think this would be helpful, give us a call!


“I looked online and Dr. Google said…..”

By | EAH Blog

We hear it a LOT… “I was worried about my pet and looked online…”

We know there’s a lot of information out there, and unfortunately a lot of it is not good information, written by non-veterinarians and people who are not qualified to give advice.

  • “Should I take medical advice from someone other than my veterinarian?” We don’t recommend it. Only people who know your pet medically should be making medical recommendations.
  • “What about my breeder? They’ve been working with this breed for 20 years.” Unless they are also a licensed veterinarian, breeding requires no degree or other training. They may or may not have good information, so be sure to come to our veterinarians with your questions.
  • “The person at the pet store said…” While people employed by pet stores are often very nice and personable, they are trained to sell certain products that may or may not be applicable to your pet. Before accepting recommendations make sure to consult a trained medical professional.

Thankfully, our doctors and staff are there for you and your pets. There are also some very trustworthy sources of information out there aside from our doctors and trained staff. Here’s what we recommend:

  • This site has great information on many topics, written and reviewed by veterinarians. The information on this site is written simply and clearly, so it can be a good jumping off point for information.
  • On our very own website, we have a huge number of Pet Health articles that can provide great information about lots of health issues with dogs, cats, reptiles, rabbits, birds, and small mammals. From allergies in cats to zoonotic diseases, it’s all there.

As always, please call or visit if you have specific questions about your pet’s care. We are here for you.


Brooke, LVT

Ebenezer Animal Hospital

April/May 2016 Newsletter

By | The EAH Newsletter
The Ebenezer Animal Hospital Newsletter! April/May
 Follow us on        2016


2445 Ebenezer Road
Rock Hill, SC 29732

Things you should know!
All about Leptospirosis
Upcoming Community Events
Highlighted Employee- Baby Selah!
What you need to know!
  • IT’S A GIRL! Congratulations to Dr. Marlowe and her partner, Erik, on the birth of their first child! Selah Madison was born on Monday, May 2nd at 12:31am. She weighed in at 8lbs, 2oz and was 22 inches long! Find out more about Selah below!
  • We are glad to welcome Dr. Scarlett Springate to EAH! Dr. Springate will be filling for Dr. Marlowe while she is out on maternity leave. She’s a great addition to our team, so please help us welcome her!
  • Our new Pet Wellness Reports offer us insight into your pet’s health! Prior to your pet’s next preventative health visit, we will be emailing out the Pet Wellness Report. This report is designed to tell us a bit about life with your pet and give us a sneak peak of any warning signs or issues that may arise. Take a few moments, fill out the report, and then it is submitted back to our doctors and staff before your visit.
    Don’t have a routine visit scheduled but would like to see how your pet’s health stacks up? Please visit and go from there!
  • For the third year in a row, we were glad to be a sponsor of the Waggin’ Trails Dog Walk on April 16th! This year’s event benefitted the York County Humane Society, and was again a huge success. Thank you to the Comporium Pioneers for letting us be a part of this fun event again this year! We are so proud to be a member of this great community!
  • Does a trip to the vet stress out your pet? While we hope all of our patients enjoy seeing us as much as we enjoy seeing them, we understand when patients don’t think of our hospital as the site for their next big party. After all, many humans don’t love going to the doctor either, right?
    If you know your pet becomes agitated or stressed during annual visits, nail trims, grooming appointments, and more, please let us know ahead of time! In many circumstances, we are able to prescribe a light oral sedative for your pet that you can give an hour or so before your appointment, lessening your pet’s stress while taking the edge off! Our goal is always to provide outstanding care in a low-stress environment, and we want to ensure our patients and clients enjoy the visit too!
  • Does everyone remember Brody, our little patient who was the hands of awful abuse earlier this year? He is doing GREAT with his new family! He even recently visited an elementary school to visit with children and help teach them about appropriate care and treatment of animals. We are so glad to be able to see this little man grow!
The Leptospirosis Vaccine – Is it right for your dog?

Most of our clients know that EAH is not a veterinary hospital that believes that all vaccines are right for all patients. However, we feel it is vital to vaccinate against various diseases when there is sufficient risk and possible exposure.

Rabies, for example, is required in all domestic dogs and cats – not just by EAH, but is mandated by the State of South Carolina. Rabies is a zoonotic disease, meaning it can be passed from animal to human. Due to its zoonotic standing and the fact that rabies is a fatal disease, state law requires all pets be vaccinated to protect the human population.

Like rabies, Leptospirosis is a disease that is also zoonotic. This bacterial infection and disease isn’t talked about very much in our community, but is a growing health concern for both our canine patients and their human companions. While Leptospirosis is not considered a “core” vaccine by The American Veterinary Medical Association, vaccination is recommended if there is sufficient risk for a patient to become infected, as it is a rare put potentially fatal disease.

So let’s learn about Leptospirosis. Like rabies, it is a zoonotic disease. It is mostly found in wet environments, including marshy or muddy areas, areas with stagnant surface water, and areas frequented by wildlife. Infection can occur with a dog or human (children are at particular risk) comes into contact with infected water, soil, mud, while swimming, passing through, or drinking contaminated water, or from coming into contact with an infected animal. Lepto is most commonly spread by an infected animal via contaminated urine, thus making it likely to be present in many natural environments, especially where water is present.

If your pet was to contract leptospirosis, severe liver or kidney disease could be a result, even resulting in death. While not all dogs that are infected with lepto show symptoms, the ones that do require treatment. This usually involves hospitalization, fluid and antibiotic therapy, and supportive care.

So now that you have this information, consider whether vaccinating your dog against leptospirosis is a good idea for you and your family.

Here are some things to consider:
Does your dog:
– Spend time in nature – woods, parks, pastures – where wildlife may visit?
– Go hiking with you and your family?
– Swim in lakes or creeks where water may not always be moving?
– Drink from or splash in puddles of standing water?

If you are concerned your pet may be at risk, please give us a call. We are glad to discuss whether vaccination is the right choice for your pet.

If your pet has been seen at our hospital within a year, no appointment is necessary to be given the lepto vaccine. After the very first vaccine, a booster will be needed three weeks later. After that, the vaccine is only once a year.

Again, please give us a call and our experienced staff will gladly answer any questions you have about leptospirosis and whether vaccination is right for your pet and your family!

Upcoming EAH Community Projects and Events!

May – June 2016

Help us raise much needed supplies for the Humane Society of York County!

May 2rd – 8th was National “Be Kind to Animals” Week. To celebrate this, (something that should be done year round!) we are collecting donations for the York County Humane Society throughout the months of May & June.

A full list of supplies needed can be found here, and range from litter pans and blankets to toys and bowls. YCHS helped hundreds of animals find loving homes last year – the least we can do is help them in that purpose!

Coming soon – Date TBD!

4th Annual Charity Dog Wash!

We are excited to be hosting our 4th Annual Charity Dog Wash in coming months!

In the past this event has been a huge success, raising much needed funds for Project Safe Pet, a rescue group near and dear to the heart of those of us at EAH. We are excited to join forces with PSP once again for another great (but wet!) time!

Details to come, but keep this event on the top of your mind!

August 1st-31st!

Back to School donation drive!

The new school year is just around the corner… and some children in our area won’t have the supplies needed to get off on the right foot. Please bring new school supplies by our hospital during the month of August. Donations will go to the Rock Hill Children’s Attention Home
Need ideas to donate? Here is what they need most:

  • Combination locks
  • Travel drives
  • Heavy duty
  • backpacks
  • Lead pencils
  • Dividers
  • Black and blue pens
  • Graph paper
  • Drawing/Sketch pads
  • Colored pencils
  • Markers
EAH Highlighted Staff Member – SELAH!

Meet the newest member of our EAH famiy- Selah Madison! Selah was born to Dr. Marlowe and her partner, Erik on May 2nd, 2016. She was 8lbs, 2ounces and 22 inches long.

So far, Selah enjoys sleeping, nursing, making her tired parents change a million diapers, and let them know when she’s displeased. She wants to grow up to be a veterinarian just like her mommy. Ok, maybe we made that up… but we can hope, right? 🙂

Congratuations again to Dr. Marlowe and Erik! Enjoy your beautiful little girl!


March 2016 Newsletter

By | The EAH Newsletter

What in the WORLD have we been up to this month?

  • EAH has been under a world-wide spotlight recently because of Brody, a sweet and resilient little puppy. Read his story and how he came to EAH below or on our blog here.
  • Congratulations to Dr. Marlowe and her partner Erik! They are expecting their first child, a little girl, April 26th! Dr. Marlowe is planning to be out on maternity leave following the birth of their daughter for eight weeks, and then she will be coming back to EAH part-time for another month before returning full time towards the end of July. Don’t worry, we will make sure all of her patients are taken care of while she is out taking care of herself and her new little bundle of joy! If your pet receives acupuncture with Dr. Marlowe, please make sure you contact her to schedule acupuncture when she is ready and able to work again.
  • You will see new faces around EAH in coming months… so who are they?
    Dr. Scarlet Springate will be a relief doctor in our hospital during May and June while Dr. Marlowe is out on maternity leave with her soon-to-be new little girl. Dr. Springate is from Spartanburg, SC, and is looking forward to serving the Rock Hill community during her time at EAH (Picture and details coming soon!)

    Lauren Cline (pictured below on the left) will be joining EAH as our fourth full-time doctor in June, following her graduation from Auburn University’s College of Veterinary Medicine. Lauren was born and raised in Columbia, SC and received her bachelors degree from Clemson University before going to Auburn University’s College of Veterinary Medicine. She and her husband (also pictured) have a rescued hound/pit mix named Remy, and two cats (Bella and Gizmo). Lauren enjoys photography, painting, hiking, and traveling in her free time, and professional interests include dermatology, ophthalmology, and ultrasound. She’s looking forward to moving to the area and starting her career as part of the EAH team!

  • February was pet dental health month, and we are THRILLED with the increasing awareness behind the importance of dental health for pets! More people than ever are recognizing how vital good dental health is in keeping our patients, YOUR PETS, happy and healthy! We were able to perform more dental cleanings than ever in February, and our wonderful clients received 10% off! Thank you for your vigilance and attention. Your pets thank you for it!!!
  • In an effort to better accommodate our LARGE canine patients, we are in the process of adding five large indoor runs to our hospital for boarding purposes! We will now be even better prepared to board big guys and girls (think great danes and mastiffs!) than in the past. Our patient’s comfort is our top priority!
  • As a reminder, our canine campers boarding at Camp Ebenezer are now required to have the canine flu vaccine to protect against the H2N3 strain of the canine influenza. Your pup hasn’t had the vaccine but is scheduled to stay with us? Don’t worry, you can swing by any time before boarding so we can administer the vaccine (recommended), or we can do it the same day of arrival at Camp Ebenezer. 
    Don’t have plans to board but think it’s a good idea to protect your pup? We couldn’t agree more! Come by any time for the vaccine!
 “The Brody Experience”

A 6 week old puppy named Brody has won over the hearts of Americans and people around the world. Brody’s journey from an abandoned, abused puppy to the home of a loving, caring family is one that helps remind us that humanity often finds a way to help those the most in need.

On Sunday, February 21st, our receptionist Beth was up front for our normal business hours of 5 to 6 p.m. for discharge and intake of boarding patients. In an instant, several police cars filled our parking lot to Beth’s surprise. They alerted Beth that a puppy that was stabbed multiple times was on its way to the hospital. Because we are typically only open on Sundays during our hour-long window for boarding drop off and pick up, doctors and technicians are generally not present. It just so happens that on this day two of our technicians, Ben and Tiffany, were at the hospital addressing a medical emergency with their own dog Folly. The doctor on call that weekend was yours truly (Dr. Hreiz) and Beth called to alert me of the situation rapidly developing. Brody, at that time nameless, arrived at the clinic while Ben and Tiffany did an initial assessment of him. They quickly realized that the majority of wounds that Brody suffered were BB gunshot wounds, not stab wounds as originally thought (later we would determine that Brody was indeed cut with a knife in one area of his body).

I conferred with Beth, Ben, and Tiffany over the phone about Brody’s condition and also discussed the game plan going forward. I was in Charlotte at the time (a 35 minute drive from Rock Hill) and decided to come down to the clinic to assess Brody in person. Ben and Tiffany shaved all of the areas on Brody’s small frame that were clotted with blood from the bullet holes and cleaned the wounds. When I arrived, I was shocked at how calm and relaxed Brody was. For a dog shot eighteen times, he was very docile and whining due to a mixture of pain and the fact that he was a young puppy! X-rays we took showed multiple BB wounds all over Brody’s body. This included two equally spaced holes on top of his skull along with BBs very close to Brody’s spine. We felt many BBs through the skin but several were buried deeper in muscle or further down in the body. Two thoughts immediately crossed my mind – why isn’t Brody in shock or at least more unstable than he was presenting and how could a puppy survive such a horrific act and not have some degree of debilitation? In retrospect, I think it may have been the will of this impressive little guy and sheer luck when his assailants attacked him.

Ben, Tiffany, and I started stabilizing Brody. We gave him fluids therapy to re-hydrate and replace the fluids lost from bleeding. We gave him injections of pain medicine to ease his pain. Finally, we started him on oral pain control and antibiotics to prevent infection that could develop from the BBs inside of him. His physical exam was relatively normal – quiet lungs, no evidence of bleeding in the belly, and no damage to the joints or ligaments of a growing puppy. Brody was also full of intestinal parasites that we began treating.

The next morning we arrived to the hospital to find a whining, hungry, and feisty puppy. In less than 8 hours Brody was already beginning to show us that he was a fighter and not willing to let the heinous act done to him be his undoing. Around this time the rest of the local community began to learn about Brody and his incredible story. Those local individuals shared his story with friends, and those friends shared his story with their friends, and suddenly thousands upon thousands of people began to learn about the amazing story of Brody. By the end of Monday, after the local news stations came by to interview us about the little guy, many of the wounds that Brody sustained were already beginning to heal.

Over the next 72 hours, Brody became a national celebrity. The hashtag #justice4brody was created and the world knew what a remarkable story he was telling. Our hospital, which typically fields between 30-50 calls a day, was now answering up to 500 phone calls from people all across the country that wanted to reach out and help.

Brody is now well on his way to recovery. The BBs inside of him will stay there for the time being. Because of his very young age and the fact that none of the BBs are in a dangerous location, surgery should be postponed until absolutely necessary. Many of these BBs will likely not cause any long term side effects. We will re-evaluate him when he’s older and a more ideal candidate for surgery. This should be around 6 months of age.

His story will have a happy ending. One of our receptionist Carla and her family applied for and successfully had their application accepted through the local rescue group Project Safe Pet, and they will be able to give Brody his forever loving home. Carla’s daughter had just lost her long time beloved canine companion and within seconds of meeting Brody the connection was evident. We are so proud of our staff, our clients, the Rock Hill police department, and the entire country for their outpouring of love and support for sweet little Brody. His story is truly one of humanity at its worst……and at its best.

Dr. Jay Hreiz

Upcoming EAH Community Events

March 19th

Mount Gallant Elementary Family Health Day

We will be joining Mount Gallant Elementary School’s Family Health Day as a top level sponsor this year! This annual event strives to encourage students and their families to make healthy choices and live active lifestyles. This year they are allowing our hospital to join their event, as they recognize that pets are an important part of the family unit, and they should stay healthy too!

Students and their families will come together at the event to play group games, have relay races, health trivia, exercise activities, demonstrations, raffles, and much more!

We are excited to join Family Health Day to help keep pets healthy too!


April 16th

Waggin’ Trail Dog Walk and Event!

We’ve had so much fun the last two years, we decided to sponsor this event again in 2016! Mark your calendars now to join us for the dog walk, pet parades, and other fun! All proceeds from this event will benefit the Humane Society of York County this year. A great event for an amazing cause!

We hope to see you there!


May 2016

Something exciting is on the horizon… we just don’t know what it is yet! 

Stay tuned!

EAH Highlighted Staff Member – Tiffany!

This month we are highlighting our technician, Tiffany! Many of you know her, as she has been a member of our team since September of 2005. Tiffany’s mother even worked at EAH in the late 80s/early 90s, so it’s no suprise that one of the things Tiffany loves about our hospital is the family atmosphere! EAH is in her blood! 🙂

Tiffany is mom to her two girls, Ava and Ali, as well as pets Folly, Jude, Murray, Vick, Loretta, and Brynn. Tiffany loves crafting (anything and everything from Pintrest!), and she and Ben, fellow team member, enjoy an active outdoor lifestyle. They love spending time kayaking on the Catawba river, running, hiking and enjoying sunshine whenever possible. Tiffany also loves going to concerts, as she enjoys music of all kinds!

Next time you are at EAH, please make sure to say hello to Tiffany! Here’s a pic of her with our adorable Brody!


January/February 2016 Newsletter

By | The EAH Newsletter

What’s new around EAH?

  • February is dental month @EAH!  Dog, cat, and rabbit dental procedures will receive a 10% discount for procedures performed in the month of February. Dental disease exists in over 80% of dogs and cats. This is a startling statistic and can lead to many diseases down the road. Appointments are booking up quickly so please give us a call at your earliest convenience to ensure your pet has a pearly white smile for 2016!

  • Our January Winter Coat Drive has been a huge success thus far! We originally had a goal of 60 coats, but as of today have far exceeded that with 110 warm winter coats, and many blankets as well! They are being dispersed to needy members of the community through The Roc (, and we are so thankful for the wonderful response of our clients and members of the community. It’s amazing how many people have donated coats simply because they drove by, saw our sign, and opened their hearts and closets! Thank you to everyone!
  • Laser Therapy is now included post-operatively for all spays/neuter and dental procedures! Laser therapy is now the fourth form of pain control your furry family member will receive while they have surgery at our hospital. As a reminder, laser therapy reduces swelling and inflammation at the site of the surgery, increases blood flow to the area and encourages healing, and may reduce the amount of pain medication you need to give your pet after the surgery.  This is in addition to opioid pain control, anti-inflammatory pain medication, and a local anesthetic.  Are you aware that many spay/neuter facilities that advertise low prices frequently give one form or NO forms of pain control?  Know that when your pet is with us for their spay or neuter surgery they will be as comfortable as possible throughout their procedure!

    Dental prophylactic procedures will also include therapeutic laser therapy after cleaning, regardless of whether or not extractions are performed.  Your dog or cat can develop mild sensitivity after their teeth are scaled, much like the sensation you can experience at the regular dentist. Therapeutic laser therapy reduces inflammation of the gums after cleaning and results in quick resolution of any sensitivity your pet may experience.

  • To best protect your dogs during their stay at Camp Ebenezer, we have altered our requirements for our day and overnight campers. In addition to the Bordatella (kennel cough) vaccine, we will now also be requiring the Canine Influenza (H3N2 strain) vaccine effective February 1st, 2016. Given the increasing frequency of canine flu outbreaks in our area, we feel it is best to preemptively protect our Campers by requiring the flu vaccine. Please note that the influenza vaccine must be given a booster shot after 3 weeks.  Immunity will last for one year after this.  A doctor appointment is not necessary – you may stop by at any time to have this time prior to boarding, assuming your dog has been examined within a year’s time. Keep in mind that it is best to have your pet vaccinated AT LEAST one week PRIOR to boarding or doggy daycare to allow for maximum immunity.  Plan accordingly!
  • We will be closing early on Thursday, February 25th, at 6pm instead of our usual 9pm. We are sorry for any inconvience this may cause. Thank you for your understanding!
 Respiratory Diseases in Dogs:  Bordetella & Canine Influenza

Upper respiratory disease in dogs can range in severity from a soft, non productive cough to a full blown systemic disease that requires hospitalization and intravenous fluids.  Two of the most common diseases we see in dogs is Bordetella bronchiseptica and Canine Influenza.  

Bordetella is frequently referred to as “kennel cough.”  This is a highly contagious disease caused by Bordetella bronchiseptica, a bacterial organism.  Infection occurs from aerosolization of saliva and material when dogs cough.  Are you aware that dogs can project their coughs up to 20 feet if forceful enough?!  Your dog will initially develop a coarse, non productive cough frequently referred to as a “goose honk.”  These coughs can present themselves as fits which can last for minutes at a time.  Your dog may suddenly lose his or her voice as another common sign.  Bordetella is typically not a fatal disease – your pet will not become gravely ill from this.   

Canine Influenza, specifically the H3N2 strain, spread rapidly across the midwest and southeast in 2015.  This virus originated in Asia and is a new disease that just emerged in the United States.  This should be differentiated from the H3N8 strain which has been documented in dog populations since 2004.  Canine Influenza, or CIV, is a highly contagious disease that spreads in a similar fashion to Bordetella.  The signs are quite similar to Bordetella as well:  coughing, lethargy, voice change, and nasal discharge.  Almost 90% of all dogs will develop CIV if they are exposed to an infectious dog.  Thankfully, only about 10% of those cases will become seriously ill and require hospitalization and advanced care.  

We recommend that if your dog exhibits any persistent coughing that does not resolve within a day or any of the other signs listed above, that he or she is seen by us at their earliest convenience.  Caught early, many dogs will respond quickly to a short course of antibiotics.  We can also use cough suppressants to lessen the coughing.  As with humans, prevention is the best medicine.  Because of this, we recommend that dogs that participate in the following activities be vaccinated against BOTH CIV and Bordetella:

-Dogs that attend doggy daycare, even as little as once a month
-Dogs that board overnight regularly at a boarding facility
-Dogs that play at local dog parks on a semi regular basis
-Dogs that are involved in group obedience classes
-Any situations where dogs come in contact with other dogs on a frequent basis.

As early as twelve (12) weeks, your puppy can receive this vaccine to provide protection against these respiratory bugs.  The vaccine schedule is as follows:
-Bordetella:  Two vaccines, one intra-nasal (a squirt up the nose) and one injection, given 3 weeks apart.  Booster this vaccine annually (once a year)
-Canine Influenza H3N2:  Two injection vaccines, given three weeks apart.  Booster this vaccine annually (once a year)

Keep in mind that it is best to have your pet vaccinated AT LEAST one week PRIOR to boarding or doggy daycare to allow for maximum immunity.  Plan accordingly!

It’s important to note that it is possible for your dog to contract one or both diseases if they are fully vaccinated against these respiratory pathogens. Infected dogs, however, will have moderately less clinical signs and will recover much more quickly than unvaccinated dogs. The chance of severe disease (ie the 10% that become gravely ill) is profoundly reduced as well. One can think of the human flu shot as a good example. It is also important to remember about herd immunity – the more dogs in a population that are vaccinated, the stronger the collective groups immunity is to that disease and the less likely that a non-vaccinated dog will contract the disease.  

What next? If your dog falls into one of the lifestyle candidates above and is not vaccinated against Bordetella or Canine Influenza, give us a call to schedule their first set of boosters.  Your dog and your dogs companions will thank you!

Upcoming EAH Community Events

February – all month!

Pet Dental Health Month!

February is pet dental health month, and to celebrate we are offering 10% off all dental cleanings and associated procedures! 

It’s SO important to keep your pet’s teeth clean, as bacteria that builds up in the mouth leeches into the bloodstream and can cause problems with internal organs. 

Not sure if your pet needs a dental cleaning? Give us a call! If so, do it now. Why not? – 10% off in February is the best time to have your pet’s dental care taken care of!

More details to come on Dental Month – so stay tuned!


February 13th

Adoption event at Carolina Fresh Farms feed store

Join us at Carolina Fresh Farms (4372 Old York Rd) on the 13th! They are hosting an adoption and education event between 11a and 2pm . EAH representatives, rescues groups including the Animal Adoption League, local trainers, and more will be on site for adoptions and great information! They will have plenty of fun and games for dogs and people alike, so drop by with your pup for a great time! Maybe you’ll take a new furry family member home! 🙂

April 16th

Waggin’ Trail Dog Walk and Event!

We’ve had so much fun the last two years, we decided to sponsor this event again in 2016! Mark your calendars now to join us for the dog walk, pet parades, and other fun! All proceeds from this event will benefit the Humane Society of York County this year. A great event for an amazing cause!

More details to come. We hope to see you there!

EAH Highlighted Staff Member – Zach!

Zach cares for many of your pets “behind the scenes” here at EAH, particularly in his role as a Camp Counselor at Camp Ebenezer. He’s been a member of the EAH team since 2014. 

In his time outside of work, Zach enjoys music above all else- whether that’s playing the guitar (he plays both acoustic and electric), going to concerts (classic rock and metal are his favorites), or downloading his favorite songs. 

Zach also enjoys reading horror and fantasy literature, with Stephen King being his favorite author. He loves spending time with friends and going to movies as well! And although he loves caring for our patients, he has aspirations of training to be a  human paramedic. Clearly he enjoys caring for patients of all kinds! 🙂

Next time you are in the hospital, please make sure to say hello to Zach! 





December 2015 Newsletter

By | The EAH Newsletter
There’s always something new and interesting going on around Ebenezer. Here’s what’s new!
  • 2016 “Peace, Love, and Rescue” Calendars are now for sale! Many of our wonderful clients submitted photos of their own rescued pets, and we were happy to be able to include all submitted photos in our calendar! Calendars are $15 each, and 100% of proceeds go to Project Safe Pet (, a great animal rescue we work closely with.
  • Thank you for your amazing participation in our November Food Drive! Second Harvest Food Bank picked up our donations for pets and people right before Thanksgiving, and were again amazed at the support of our clients! So THANK YOU!
  • Our groomer, Sheila, will not be available from January 4th through (at least) February 8th. Sheila is having wrist surgery, and while we know all our wonderful clients will miss her, she needs time to recover and heal! When she returns her schedule will be initially limited until she can access her full capabilities over the month of February. Please be patient and plan ahead when scheduling grooming appointments!
    Our wonderful receptionist, Carla, doubles as a groomer in her “spare time” and will have limited grooming appointments available while Sheila is away. Please call to schedule an appointment with Carla!
  • We had an amazing time in this year’s Christmasville parade! This was our second year participating in the parade, and it is such a great time! Thank you all who came out and celebrated the season!

  • We will be closing early (at 12p) on Christmas Eve (December 24th) and New Years Eve (January 31st), and will be closed all day Christmas Day (December 25th) and New Years Day (January 1st).  As always, if you have an emergency with your pet, please contact Carolina Veterinary Specialists and Emergency at 704.504.9608.
    Happy Holidays! 

Tis the season!  Can you believe it? The holidays are upon us! Here are some great tips on keeping your pets safe during the holiday season from Dr. Hreiz’s blog

Food is a common hazard for pets around the holidays – yummy for us, but can cause problems for our furry family members. Think it sounds like a good idea to give them a “special treat” from the table? Think again! Foods that your pet isn’t used to, or foods that may be high in fat, sugar, or salt can cause medical conditions like pancreatitis (vomiting/diarrhea, and often requires hospitalization at our hospital). Also bear in mind that chocolate, onions, grapes, and several other foods can be toxic and should NEVER be fed to your pet. Having guests over? Please remind them that you do not wish for them to feed your pets!

-Pet Proof your tree! Decorating your home makes for a festive season, but have you considered that the tree and all that comes with it can make your pet sick? Make sure they don’t drink the tree water, as fertilizers used in the growing process can leach into the water and make your pet sick. Have pretty ribbon and tinsel on your tree? While it doesn’t look tasty to you, your kitties may disagree. The last think you want is for Christmas is an intestinal blockage! And make sure to keep the cords for lights out of reach, as inquisitive pets may decide to chew on them. Ouch!

– Plants and flower bouquets may make the table look pretty, but did you know mistletoe, holly, poinsettias, and lillies can cause major issues if ingested? Anything from vomiting and loose stool all the way up to liver and kidney failure. Keep the plants far out of reach!

– It’s getting chilly out there, and Antifreeze is a huge threat to our pets and wildlife! Keep it far, far out of reach, as the sweet flavor is very tempting to animals, but they don’t know that antifreeze is HIGHLY TOXIC and can cause severe liver and kidney failure, even death. Be safe and store it far away!!!

Upcoming EAH Community Events

December 6th

Rock Hill Christmasville Parade!

Nothing starts the holiday season quite like the Rock Hill Christmasville Parade, and this year’s parade was no exception! A great time was had by the EAH staff as we entered the parade for the second year. 

We hope everyone was able to make it out and enjoy an amazing evening of holiday festivities!



The Month of January

Winter Coat Drive

As winter sets in, we will be collecting winter coats at the hospital during the month of January. All coats will be donated to Renew Our Community (The Roc) for adults and kids in need in our community. 

New or used, all coats are appreciated! Also feel free to bring other warm clothing items (gloves, scarves, etc), and those will be donated as well. 

Thank you for supporting our community! Together we can make a difference in the lives of others. 

The Month of February!

Pet Dental Health Month!

February is pet dental health month, and to celebrate we are offering 10% off all dental cleanings and associated procedures! 

It’s SO important to keep your pet’s teeth clean, as bacteria that builds up in the mouth leeches into the bloodstream and can cause problems with internal organs. 

Not sure if your pet needs a dental cleaning? Give us a call! If so, do it now. Why not? – 10% off in February is the best time to have your pet’s dental care taken care of!

More details to come on Dental Month – so stay tuned!

EAH Highlighted Staff Member – Thomas!

Most of you have met Thomas, one of our technicians, in an exam room, or maybe he helped while your pet was in surgery. But how much do you know about him? Let us help fill you in! 🙂

Thomas moved to the United States from England with his family (parents and three brothers) when he was only six years old, and has been here ever since! He joined Team EAH in 2010 as a part time Camp Counselor while in school at Clemson University, and then came on full time as a tech after graduating with a degree in Animal Sciences in 2013. 

Thomas has two kitties, Roxie and Harvey, who keep him entertained while at home. His household is a kitty-loving type place, as he lives with his brother David and sister-in-law, Kerstin, who also have three cats (Iris, Butters, and Professor Chaos). 

When Thomas isn’t surrounding himself with animals, he really enjoys mountain biking, racquetball, reading, and playing video games!

Please make sure to say hello to Thomas next time you are in the hospital! 



November 2015 Newsletter

By | The EAH Newsletter


  • Our Howl-o-ween costume contest was a huge success again this year! Thank you to all of our wonderful clients who brought their pet’s by EAH the week of Halloween in costume to trick or treat! We posted their photos to Facebook, and the pet with the most “likes” won 6 months of Bravecto – a great oral flea and tick medication! Congrats to “Koda” – our adorable Captain Jack Sparrow – for winning the contest this year with a record 176 “Likes”!
  • We are putting together our second annual “Peace, Love, and Rescue” Calendar, so please submit photos of your rescue pets! They should be emailed to no later than November 21st. Calendars will go on sale early to mid-December (we will let you know!) and will be $15 each. Proceeds will benefit Project Safe Pet, a rescue group in the area that we work closely with. Submit your rescued pet photos today to be included! Check out last year’s calendar!
  • Don’t forget about our November Food Drive! Donations of non-perishable pet and people food are being accepted at EAH through November 21st to benefit the Second Harvest Food Bank of the Metrolinas. Please swing by and make a food donation and help struggling individuals in our area have a wonderful Thanksgiving!
  • Burrr…. It’s getting chilly out there! With the colder temperatures come challenges for some of our pets, and we can all use tips on how to keep them safe. Here are a few tips, taken from the American Veterinary Medical Association (AVMA) Cold Weather Pet Safety page:
    • Make sure your pet has seen one of our veterinarians recently, as cold weather can worsen some medical conditions such as arthritis. 
    • Know your pet’s tolerance of the cold, as not all pets respond the same. Lessen their time outside, go on shorter walks, and know their limits. Did you know pets with some medical conditions (diabetes, kidney issues, hormonal diseases, etc) can have a harder time regulating their body temperature?
    • Fur does not make animals immune to cold weather! If you don’t want to be outside in pants and shirt because it’s cold and/or wet, then your pet’s likely don’t want to either. Most fur is like having a base layer of clothes on… helpful but not fool-proof in keeping our pets warm!
    • Check their paws for signs of cold-weather injury, such as cracked paw pads or bleeding. Slipping on snow, ice, or wet ground can also cause injuries, so stay in tune with your pet’s physical status and check their limbs after time outside!
    • And so much more- check out the site above for more!
  • Thanksgiving is right around the corner! Please be aware of the following hazards that surround this holiday, and know how to protect your pet!
Thanksgiving treats for your pets!

Want your pets to enjoy the Thanksgiving meal, but don’t want to deal with the upset belly that will likely ensue? Us too! As much as we love our clients and patients, we don’t want to have to see you the day after Thanksgiving because your furry family member over-indulged! Here is a healthy, pet-safe holiday treat that they are sure to love:

Scrumptious Sweet Potato Cookies (dog and cat safe!)

Feed something sweet without all the sugar; a boost of beta carotene and punch of potassium make these cookies a healthy addition to Thanksgiving dinner.


  • 1 large cooked sweet potato
  • 1 banana
  • ½ c. quinoa flour
  • ½ tbs. vegetable oil


  1. Preheat oven to 350°.
  2. In a medium-size bowl, mix the sweet potato and banana until well blended.
  3. Add the vegetable oil, then mix in the quinoa flour.
  4. Drop dough by the teaspoon onto a non-stick baking sheet and lightly flatten each cookie.
  5. Bake for 30 minutes and let cool before serving.

Yields: 8 servings

Calories per cookie: 14.4

For more holiday tips, how to keep your pet safe, and yummy holiday recipes, visit 

Upcoming EAH Community Projects and Events!

November 1st- 21st

Human and Pet Food Drive

We have so much to be thankful for, and we hope you do too. This November, we are gathering donations for needy families and animals in our area, with donations going to the Second Harvest Food Bank. Non-perishable food donations for both people and animals will be accepted for the first three weeks of the month, before going to members of the community in time for Thanksgiving!

Please consider coming by and making a donation to help support animals and their humans in our area. 


December 4th 

Rock Hill Christmasville Parade!

Nothing starts the holiday season quite like the Rock Hill Christmasville Parade! Last year was so much fun we’ve elected to join the parade again! Bring your family out on the evening of December 4th and enjoy the lights!

Check out our float in the 2014 parade – such a great time for our staff! We love being a part of this community and are excited to participate again in 2015!


January, 2016

Great things on the horizon- stay tuned!

EAH Highlighted Staff Member –

You may have seen Britany around EAH for a while, but now suddenly you see her greeting you and your pet in our reception area, checking you in and out, and answering your phone call. So what gives? Britany has been a great member of the EAH team as one of our Camp Counselors for about a year, and now she’s moved up to the position of Client Care Associate! We are glad to have her in this new position, so here’s a little about Britany!

Britany is currently a student at both Winthrop and York Tech, working towards a degree in biology. She hopes to eventually earn a business degree as well! When she’s not working or at school, she loves hiking with her boyfriend, EAH Camp Counselor Devan. 

Britany and Devan are parents to a small herd of animals (like most of us!), including two rescue kitties, Pitou and Slinky, as well as two husky mixes, Koda and Nala, who she bottle fed from birth. Britany also enjoys assisting local wildlife rehabers with rehabilitating wild animals, and has rescued and subsequently released over 20 animals including birds, raccoons, squirrels, rabbits, and even a mouse. 

Britany’s ultimate life goal is to open a rescue and therapy center for adults and children with special needs, exposing them to rescued dogs, cats, horses, and so on. 

Please take a moment to say hello to Britany next time you are EAH and welcome her to our team of Client Care Associates!


October 2015 Newsletter

By | The EAH Newsletter

  • Dr. Lawrence is retiring! After over three decades of service to the Ebenezer Animal Hospital family, Dr. Lawrence is retiring and rejoining his family in the Charleston, SC area. His last day wll be Wednesday, October 7th, and that afternoon from 1p-6p he will be available to visit with clients and patients here at the hospital. We will have snacks and coffee, so please feel free to come by and wish Dr. Lawrence well!
  • We will be closing early on October 7th at 6pm (instead of our normal 9pm) so that our staff can gather with Dr. Lawrence and send him off into retirement in style! We appreciate your understanding.
  • October is Surgery Month! All surgeries and dental cleanings will be 10% off this month, so make sure to call and schedule your pet’s mass removal, dental cleaning, spay/neuter, or whatever else you’ve been postponing today!
  • Please pardon our dust! We are in the process of converting old office space into a fully functional 5th exam room so that we may better serve you. In the meantime, we appreciate your understanding for any dust or other disturbance this may cause. 
  • EAH is now EMV/”chip card” compliant! In addition to now accepting Google Wallet and Apple Pay, we have taken all necessary measures to ensure your security when it comes to credit card fraud. If you patronize businesses that have not upgraded their equipment to be EMV compliant, the burden of a potential fraud is being shifted to the business and potentially you, the consumer.

  • We had a Dog Gone Good Time at the Humane Society Dog Gone Good Time Festival! Despite the overcast and drizzling weather, there was a great turnout. We are proud to have been a Pick of the Litter Sponsor for the second year in a row, and look forward to joining this great event again in 2016!

  • Our Howl-o-ween costume contest and trick-or-treating is right around the corner! Come by the hospital with your pet in costume during office hours October 26th-31st. We will share pics of your pet on our Facebook page, and the picture with the most “likes” before November 7th will win a FREE SIX MONTH SUPPLY OF FLEA/TICK PREVENTION!
October 11-17th is National Veterinary Technician Week!

Veterinary technicians are critical to the day-to-day function of veterinary practices, and play vital roles in preserving animal health and welfare. National Veterinary Technician Week, first celebrated in 1993, takes place in the third week of October each year, and provides an opportunity to recognize veterinary technicians’ contributions.


Although we value our veterinary technicians and assistants every day of the year, we take this week to honor their commitment to compassionate, high-quality veterinary care for all animals.


Next time you are in, please take a moment to thank our techs and assistants for all they do to care for your pets!


Upcoming EAH Community Projects and Events!

October 26th-31st

2nd Annual Howl-o-ween Costume Contest and Trick-or-Treating at EAH!

What will your pet wear for Howl-o-ween? Get the costumes ready and come by the last week in October for a yummy treat and the opportunity to win 6 months of flea and tick medication! Whether the costumes are adorable or scary… clever or silly… We love when animals can dress up and have a good time! 🙂

Pickle was our 2014 Howl-o-ween costume contest winner!

November 1st- 21st

Human and Pet Food Drive

We have so much to be thankful for, and we hope you do too. This November, we are gathering donations for needy families and animals in our area, with donations going to the Second Harvest Food Bank. Non-perishable food donations for both people and animals will be accepted for the first three weeks of the month, before going to members of the community in time for Thanksgiving!

Please consider coming by and making a donation to help support animals and their humans in our area. 

December 4th
Rock Hill Christmasville Parade!

Nothing starts the holiday season quite like the Rock Hill Christmasville Parade! Last year was so much fun we’ve elected to join the parade again! Bring your family out on the evening of December 4th and enjoy the lights!

Check out our float in the 2014 parade – such a great time for our staff! We love being a part of this community!

EAH Highlighted Staff Member – Dr. Lorin Lawrence!
*In celebration of his retirement!*

Dr. Lawrence has been a part of Ebenezer Animal Hospital since 1985. He received his BS from Syracuse University, MS from Southern Illinois University, and DVM from the University of Missouri. In his free time, Dr. Lawrence is an avid bicyclist, plays racquetball, swims, enjoys motorcycling, and likes computers and other gadgets. Aside from his son, step-son, step daughter, and wife, Dr. Lawrence’s “extended” family includes domestic shorthair cats, Shrek and Spooky and Pekingnese Cisco. 

In 2013, Dr. Lawrence began his journey to retiremet by selling Ebenezer Animal Hospital to it’s new owners, Dr. Jay Hreiz and April Splawn. He is now formally retiring on October 7th so that he may join his family in the Charleston, SC area. 

While we are sad to see Dr. Lawrence go, we are glad for his opportunity to relax and enjoy life. We are thankful for the legacy he started so that those of us left behind can continue on and grow. 

Best of luck, Dr. L!